In collision repair, old parts that are damaged must be replaced with new ones. Customers generally prefer OEM parts, but don’t always know their options ahead of time.
There are three different kind of parts that can replace the damaged one. Each one being used can really affect the quality of the repair. The three types are: 1. OEM 2. Aftermarket 3. LKQ.
The first kind is Original Equipment Manufacturer. OEM parts are created specifically for your vehicle by the original manufacturer of your vehicle. So, if you drive a Ford then the OEM part would come from Ford. Using OEM means that the part should function exactly as the part you are replacing, and provides a quality fit and function.
Aftermarket parts are made by anyone other than the car’s maker. They could be a direct replacement or something to change how the car performs or looks. There are a wide range of manufacturers for these parts, and therefore a wide range of quality. Non-profit organization CAPA (Certified Automotive Parts Association) tests and monitors aftermarket products. Aftermarket parts are the least expensive because they do not have to invest in research and development.
LKQ stands for Like, Kind, and Quality. These are recycled parts, and they vary greatly in quality and price. They are technically OEM, but can provide a lot of challenges due to previous damage or problems with paint matching.
When choosing a part, technicians are concerned with the 3 F’s:
Fit: This concerns with how well the part will latch onto the car. Many parts must either click into place or be screwed in.
Function: The new part must do the same quality of work that the old part had before being damaged. A plus side is a new part can go above the quality of a new part if upgrading. The negative side of choosing a cheaper part might risk the quality of function.
Finish: This is to make sure that the part looks like it is a part of the car and not an added-on part that sticks out that sore thumb.
Most auto body professions prefer to work with OEM parts because they have met Federal Motor Vehicle Safety Standards, and, frankly, they fit better. But if price is an issue, your auto body professional will know trusted aftermarket manufacturers to help keep repairs in budget.
Your insurance company, on the other hand, may mandate that they will only pay for a certain kind of part. You may still have the option to pay the difference for OEM parts if they will only pay for aftermarket parts.
As a consumer, always be aware of your options, and ask questions.
When you are involved in a car wreck, you may not have the time to research where you want your car fixed. Your insurance company may recommend a collision repair center, and it may seem like an easy solution to go with that shop. However, you have the right to choose where you want your vehicle repaired.
Look for a certified collision repair shop, which means technicians at that location have completed training by the manufacturer to repair that vehicle model.
An insurance company may or may not recommend a local body shop offers certified repair.
Using the Insurance Recommendation
The majority of insurance companies have a list of auto body shops with which they have established relationships and that meet their criteria. These shops may include cheaper prices and fast repairs.
If you decide to use the recommended shop, be sure to ask questions. Find out if that collision center uses cheaper parts to offset low insurance payments. Ask around for recommendations about that location, and do a quick search online for reviews.
Perks of a Recommended Body Shop
Using a body shop recommended by your insurance company can have benefits. Ask if your insurance provider will guarantee the repairs for as long as you own it. If the repairs do not hold up while you own the car, your insurance company will take care of further repairs.
AMM Collision works with any insurance company. Because we believe in providing you the highest quality repairs, we always use OEM (or original equipment manufacturer) parts to ensure they fit, will function properly, and that your car maintains its value.
When you need collision repair, get a free estimate for collision repair straight from your smartphone.
Anytime a car owner has work performed on his or her vehicle, it’s typically expected that the collision repair will last. Obviously, there’s not a 100 percent guarantee of that. This is why it is important to have the auto body repairs made at a local auto body shop that offers a lifetime warranty.
If a body shop offers lifetime warranty, this means the shop guarantees their work will be the best quality, and should anything go wrong with the repairs, the shop backs that promise.
The Benefits of Lifetime Warranty
A warranty is similar to the idea of insurance. It’s there should you need it. Typically, a lifetime warranty is good for as long as you own the vehicle. If a problem occurs with the repairs made months or years after, you can take it back to that body shop and the issue will be fixed with no cost to you.
We Get Better at What We Do
The repair shop will pay out of pocket for warranty repair work. When shops lose money on repairs, they will likely review what went wrong and learn how to correct it so the repairs will last in the future. That means that we not only want to produce our best work on your initial visit, but when a customer returns with insufficient repairs, we learn and adapt, better serving our customers every time.
The best time to inquire about a lifetime warranty is when you get the estimate. Ask if there are different types offered. Some collision repair centers will offer more than one warranty, one for body work and a separate one for paint services.
At AMM Collision, we stand behind the work we do on your car by offering a lifetime guarantee for body and paint work.
Give us a call for a free estimate and our friendly team will answer any questions you may have about the warranties we offer. Our goal is to provide the highest quality repairs that last.
After an accident, your insurance company may recommend an auto body repair shop for your repairs. Some may feel obligated to use the recommended shop, but the choice is always yours on which collision center you want to use. Here are some pointers on how to decide where you want to go.
As you choose a body shop, remember that you want certified collision repair. This means the technicians at that repair shop have been trained by the manufacturers to make repairs to your specific model of vehicle.
Choosing your insurance’s repair shop recommendation could have benefits. Some insurance companies will guarantee the repairs for as long as you own the vehicle. If there is an issue with the repairs, they will be fixed at no cost to you. This could be beneficial in the long run and shows your insurance company has confidence in their chosen repair shop.
Deciding on the recommendation
Most insurance providers have a list of preferred repair shops. Remember, your agent can’t make you use a shop on their list. You have the right to choose where you want your vehicle repaired.
Preferred repair shops normally meet criteria set up by the insurance provider, such as meeting their quick deadlines for repair and providing the services at a low cost. Efficient repairs should still maintain quality, and faster does not always mean the work is performed correctly.
If you choose to use the insurance recommendation, ask if that shop uses less expensive parts or parts from the manufacturer. Manufacturer parts (or OEM parts) often fit and work better than aftermarket parts, and therefore have a better chance of having your repair last. Some shops may cut costs by using cheaper parts because of low payments from insurance companies.
AMM Collision is a preferred body shop with most insurance companies, but we work with any insurance provider. At all of our auto body repair shops, we use manufacturer recommended parts for the highest quality repairs. Contact our team for a free estimate or download our estimating tool on your smartphone for a quick and easy process that will get you back on the road.