As a driver in the busy Central Texas area, it can be overwhelming to find a quality collision repair shop that you can trust. Getting the best value for what you pay is also important since collision repair shops charge different prices.
It takes some research and plenty of questions to narrow down the right body shop that will meet your needs. As you search, keep a few steps in mind that will help you determine which is a quality auto body shop.
Everyone wants to find a repair shop that is convenient to them: one of the biggest factors here is the location. It may be more convenient to go to the closest repair shop, but prices in that area may also affect the price of your repair. If it is in an area where property is more expensive, they may charge more per hour for labor to cover the overhead costs.
2. Ask about certifications
When inquiring about auto body shops, find out if the shop is certified by the maker of your car. The certification verifies that the shop has the equipment needed to repair your vehicle and the technicians are trained properly. Manufacturers will train techs themselves to make sure their repairs meet manufacturer standards.
3. Get recommendations
Talk to people you know to find out where they take their cars for auto body repair. One of the best ways to find a good shop is to go where someone you trust has also had a great experience.
There are also plenty of reviews online via Google and Yelp, and possibly the auto body shop’s site. Also, the Better Business Bureau can let you know if a body shop has multiple complaints. If there are several good recommendations for the same shop from sources you trust, it’s likely that shop performs quality work.
A reliable collision shop stands behind the work it does to a vehicle. Inquire about the warranty to body repairs and to paint on your car. Find out specifically how long the warranty lasts and what it covers.
5. Ask about estimates
When inquiring about estimates, find out if the repair shop offers free estimates, and ask if they use the insurance company’s estimate or their own.
You’ll want a repair shop that provides their own estimate based on the technician’s interpretation of repairs, rather than the insurance company’s estimate of what work needs to be done. The insurance company has an interest in keeping their cost as low as possible, sometimes causing them to skimp on what is needed.
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