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Category: Auto Body Shop

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You don’t have to choose the collision company your insurance recommends. Do some research before taking your vehicle to a shop.

When you are involved in a car wreck, you may not have the time to research where you want your car fixed. Your insurance company may recommend a collision repair center, and it may seem like an easy solution to go with that shop. However, you have the right to choose where you want your vehicle repaired.

Look for a certified collision repair shop, which means technicians at that location have completed training by the manufacturer to repair that vehicle model.

An insurance company may or may not recommend a local body shop offers certified repair.

Using the Insurance Recommendation

The majority of insurance companies have a list of auto body shops with which they have established relationships and that meet their criteria. These shops may include cheaper prices and fast repairs.

If you decide to use the recommended shop, be sure to ask questions. Find out if that collision center uses cheaper parts to offset low insurance payments. Ask around for recommendations about that location, and do a quick search online for reviews.

Perks of a Recommended Body Shop

Using a body shop recommended by your insurance company can have benefits. Ask if your insurance provider will guarantee the repairs for as long as you own it. If the repairs do not hold up while you own the car, your insurance company will take care of further repairs.

AMM Collision works with any insurance company. Because we believe in providing you the highest quality repairs, we always use OEM (or original equipment manufacturer) parts to ensure they fit, will function properly, and that your car maintains its value.

When you need collision repair, get a free estimate for collision repair straight from your smartphone.

auto body repairs regulation

Have you ever wondered who requires collision repair shops to be in compliance with regulations? The real answer is that there is not a comprehensive law in Texas that governs collision repair. However, there are still inspections and regulations shops must meet.

Any time you have an issue with auto body repairs made to your car, you should always speak with the management first. If this doesn’t resolve your situation, depending on the issue, there are state agencies and organizations that can assist.

Not What You Paid For

It’s always good practice to review your bill before paying and take a close look at the work that was completed. Contact the Texas Attorney General’s office if you believe you were over-charged or given repairs that weren’t needed,. They can determine if your circumstance falls under the Deceptive Trade Practices – Consumer Protection Act.

The body shop’s business practices need to be reviewed because it’s possible this may have happened to more than one customer.

Requirements for Body Shops

A body shop also has to follow environmental rules established by the Texas Commission on Environmental Quality (TCEQ).

These rules focus on air quality, proper waste disposal, water, and other regulations having to do with the effect on the environment. The agency ensures businesses, including collision shops, follow these rules.

AMM Collision is here for any of our customers should they have a concern over their repairs or our procedures. We welcome feedback so we can continuously improve and provide customers the best quality collision repair.

For more content like this, follow AMM Collision on Facebook and Instagram.

collision repair warranty

Anytime a car owner has work performed on his or her vehicle, it’s typically expected that the collision repair will last. Obviously, there’s not a 100 percent guarantee of that. This is why it is important to have the auto body repairs made at a local auto body shop that offers a lifetime warranty.

If a body shop offers lifetime warranty, this means the shop guarantees their work will be the best quality, and should anything go wrong with the repairs, the shop backs that promise.

The Benefits of Lifetime Warranty

A warranty is similar to the idea of insurance. It’s there should you need it. Typically, a lifetime warranty is good for as long as you own the vehicle. If a problem occurs with the repairs made months or years after, you can take it back to that body shop and the issue will be fixed with no cost to you.

We Get Better at What We Do

Man with protection goggles leans under the hood of a car, reaching into the car with one hand.
Our lifetime warranty pushes us to do our best work, and lets you feel confident in the quality of your repair.

The repair shop will pay out of pocket for warranty repair work. When shops lose money on repairs, they will likely review what went wrong  and learn how to correct it so the repairs will last in the future. That means that we not only want to produce our best work on your initial visit, but when a customer returns with insufficient repairs, we learn and adapt, better serving our customers every time.

Multiple Warranties

The best time to inquire about a lifetime warranty is when you get the estimate. Ask if there are different types offered. Some collision repair centers will offer more than one warranty, one for body work and a separate one for paint services. 

At AMM Collision, we stand behind the work we do on your car by offering a lifetime guarantee for body and paint work.

Give us a call for a free estimate and our friendly team will answer any questions you may have about the warranties we offer. Our goal is to provide the highest quality repairs that last.

 

 

 

A green clipboard with a repair checklist, a hammer and measuring tape sit on a table next to a damaged white car.
Seemingly minor damage may be hiding more serious damage beneath the hood.

When a car has been damaged in a wreck, some of the damage will be obvious, such as a broken taillight or a dented door. What is not immediately noticeable, and may be invisible unless you are a trained auto body expert, is any damage that may be behind the body of the vehicle.

Technicians are trained inspect for damage in the operating parts and the computer system within a car. They know if there is further damage beyond the cosmetics of the vehicle. This is why it is important to get an expert to estimate your damage and recommend a repair plan.

A dent may not be just a dent

Never assume that if a collision is minor the damage is simply cosmetic. For example, if someone backs into your car and puts a dent in your door, there could be further damage inside the door, such as the power windows not operating properly.

If the dents are much larger and more caved in to the vehicle, a technician should inspect the car for safety reasons.

Review the Estimate

When you bring your vehicle in to a body shop, the location should give you a repair estimate. Most repair shops provide free inspection estimates for customers. This estimate explains the cost for parts and the labor to repair the vehicle. Be sure to review the estimate and ask questions before the work begins so that you have a good understanding of what needs to be fixed and where the costs are going.

AMM Collision has a simple way to get the estimate process started. Visit our new Smartphone Estimating Tool and you will get a repair estimate within 24 hours of submitting photos. This estimate is preliminary to give you an initial idea of the cost because it is based on damage that is visible in the photos. Once a technician takes a close look at the vehicle, they can determine if there is further damage underneath the body of the car.

eco-friendly car paintQuality has always been a top consideration for collision repair shops when purchasing paint. But recently, many have had a growing concern for the effects of our products on the environment.

Choosing a body shop that will provide quality and be friendly to the environment takes research. When it comes to paints, ask body shops if they use water-based, or waterborne, paints.

Using waterborne paint

Waterborne paints have benefits beyond being safer to the environment than lacquer-based paints. Waterborne paint has heavier viscosity which means it provides about three coats of coverage in nearly half a millimeter of thickness. This means less clear coat is needed to even out the surface, and less materials is better when it comes to using resources.

Only technicians trained to use waterborne paint should apply it to a vehicle, for a quality result. Imperfections are easier to spot with waterborne paint, and it is tricky to work with in humid conditions.

The difference of waterborne paint

Many auto body shops use solvent-based paints, despite harsh toxins. This type of paint has higher levels of organic solvents and when it dries it releases Volatile Organic Compounds (VOCs) into the air. VOCs are known for being harsh on our health, as well as adding to smog conditions.

Water-based paints have improved over the years and are quickly replacing the use of solvent-based paint. Waterborne paints feature acrylic emulsions that now offer a faster drying time, similar to solvent paints. It also has less odor and greater durability.

Our team at AMM Collision is trained to provide an exceptional paint job to your vehicle using waterborne paints. Give us a call today for a free estimate.

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A person in a suit uses their smart phone on a white surface.
Do your research before going with the collision repair your insurance recommends.

After an accident, your insurance company may recommend an auto body repair shop for your repairs. Some may feel obligated to use the recommended shop, but the choice is always yours on which collision center you want to use. Here are some pointers on how to decide where you want to go.

Choose Certified

As you choose a body shop, remember that you want certified collision repair. This means the technicians at that repair shop have been trained by the manufacturers to make repairs to your specific model of vehicle.

Insurance guarantee

Choosing your insurance’s repair shop recommendation could have benefits. Some insurance companies will guarantee the repairs for as long as you own the vehicle. If there is an issue with the repairs, they will be fixed at no cost to you. This could be beneficial in the long run and shows your insurance company has confidence in their chosen repair shop.

Deciding on the recommendation

Most insurance providers have a list of preferred repair shops. Remember, your agent can’t make you use a shop on their list. You have the right to choose where you want your vehicle repaired.

Preferred repair shops normally meet criteria set up by the insurance provider, such as meeting their quick deadlines for repair and providing the services at a low cost. Efficient repairs should still maintain quality, and faster does not always mean the work is performed correctly.

If you choose to use the insurance recommendation, ask if that shop uses less expensive parts or parts from the manufacturer. Manufacturer parts (or OEM parts) often fit and work better than aftermarket parts, and therefore have a better chance of having your repair last. Some shops may cut costs by using cheaper parts because of low payments from insurance companies.

AMM Collision is a preferred body shop with most insurance companies, but we work with any insurance provider. At all of our auto body repair shops, we use manufacturer recommended parts for the highest quality repairs. Contact our team for a free estimate or download our estimating tool on your smartphone for a quick and easy process that will get you back on the road.

 

weather damage from floodHurricane Harvey left behind a widespread path of damage in the Greater Houston area. Thousands of Houstonians lost everything they owned, including their cars. When it comes time to replace those vehicles, car owners need to do their homework to make sure their next automobile isn’t one that has weather damage and was flooded and repaired just enough to pass inspection so it can be sold.

If this happens to a vehicle, there is no guarantee the quick repairs were made correctly by a certified auto technician who is highly trained by auto makers to repair that specific model of vehicle. Most newer vehicles are entirely computerized in function and if a car was immersed in water for a period of time, it can do far more extensive damage than what is immediately noticeable.

Know the history of the vehicle

The car’s history may possibly tell you if the car was flooded. Vehicles that are totaled after a flood are issued flood or salvage titles. If the car was repaired to pass inspection and sell, it may have a rebuilt title. But the title may not give you the complete details you need to be confident of a used car purchase.

It is a good idea to have a used car inspected by a certified auto technician to determine the complete extent of vehicle damage.

Get a pre-owned car inspected

Unlike most collision damage, flood damage is not always visible. Mechanical components and the electrical system should be looked at by a highly skilled technician. Just because parts turn on or appear to operate, they may actually have damage. The undercarriage and engine need to be inspected as well to guarantee that it is properly working.

We live in a world with constant distractions, including while we are driving. Smartphones not only consume our attention while we work or we are at home, but also behind the wheel. Texting and using the phone while driving has become such an issue that starting September 1, 2017 in Texas, it will be illegal to text and drive.

Campaigns are also in place by several organizations nationwide and major cell phone providers to send a constant reminder that using a phone while driving leads to injuries and fatalities. Every week, Houston body shops repair cars involved in distracted driving accidents.

Distractions, Distractions, and More Distractions

There is a long list of what can distract a driver, but there are only three types of distraction that interfere with concentration – cognitive, visual, and manual. An example of a manual distraction would be a driver removing hands from the steering wheel. Cognitive distractions take the driver’s focus away and visual takes the driver’s eyes off of the road.

Other actions that keep someone from focusing solely on driving include changing the radio station, looking at a map, talking on the phone or to others in the car, and eating. A recent survey showed that more than 60 percent say they have watched a driver apply makeup while driving, more than 50 percent witnessed someone reading, and more than 20 percent have seen a driver take a selfie while behind the wheel.

Although these tasks were not high scoring in the survey, people also witnessed drivers putting in contacts, flossing teeth, and actually putting on a costume.

Real Risks

A few seconds of a distraction behind the wheel can be deadly. Nationwide, there were 3,477 people who died in accidents in 2015 that were caused by a distracted driver.

Don’t Get Distracted

Most distractions are preventable. It starts with the driver making a conscious effort to focus only on driving. As a driver gets into the car, that is when any seat or mirror adjustments should be made, plus setting the radio and GPS.

If you find yourself taking your eyes off of the road to look at your phone, put it somewhere in the vehicle that you can’t reach while driving. Make a firm commitment to yourself that you will only check your phone once you get to your destination.

At Fogle Collision Centers, we hope everyone drives safely. If you are involved in a collision due to distracted driving, we can take care of your auto body repairs. Our technicians will perform high quality repairs to your vehicle so you can get back on the road.

Tire quality is a serious safety issue. In 2015, there were nearly 70 traffic deaths in Texas related to tire issues. Maintaining the quality of tires and preventing a blowout will help drivers avoid serious collisions and a trip to the auto body shop.

Every car owner should take a few routine steps to check and maintain the quality of the tires on a vehicle.

Maintain Proper Air Pressure

It is recommended that you check the air pressure in your tires at least once a month and always before a long road trip. If you own a vehicle that was made within the past ten to 15 years, it likely has tire monitors that alert the driver if a tire has low air pressure, but it is best to manually check the air pressure to see exactly how the air pressure is in the tire.

The recommended air pressure can be found on the tire, the inside of the door frame, or in your owner’s manual. Under-inflated tires can lead to tire damage, but over-inflated tires can lead to a blowout.

Measure Tire Tread

Good tire tread is necessary for traction and to maintain the durability of a tire. When tires look smooth, they need to be replaced.

A simple way to measure the tread on a tire is to insert a quarter with George Washington’s head facing down into the tread. If the top of his head shows, the tire is worn and should be replaced.

Having tires rotated regularly helps them wear more evenly and not as quickly.

Good Alignment and Balance Prevents Excessive Wear

Maintaining proper alignment and balance on a vehicle can prevent a tire from wearing excessively and prevent a blowout.

At Bill Fogle Collision Center, an auto body shop, we recommend for everyone to maintain tire quality to prevent a blowout and collision. If you do get in a collision, contact our expert team of technicians who can get your vehicle repaired and get you back on the road.

Scheduling Collision Repair on a Road Trip

A road trip is intended to be fun and they are usually planned in advance. What no one plans on is getting in an accident. The trip is abruptly halted, especially if anyone is injured.

Accident details need to be attended to as soon as possible. If your car is heavily damaged, it will need to be towed. If your vehicle is still driveable, you must decide if you want it repaired at home or where you are at that moment. Those details can be worked out with your insurance agent.

Insurance Coverage on a Road Trip

Insurance coverage on a road trip depends on where your trip takes you. Before you leave on your trip, check your insurance policy to see where you are covered and review the details of your coverage plan.

If you travel anywhere in the U.S. or Canada, you are likely covered. If your trip is to Mexico, Central America, South America, or any other location, contact your insurance agent regarding coverage.

As you travel, remember that laws are different from state to state and different in other countries. Check the driving laws for the location you are going and all points in between, plus the insurance laws for those areas. The minimum requirements for coverage vary in different areas.

No matter where you are located, reporting the accident to your insurance company is the same.

Auto Body Repair Scheduling

If you need a tow, most insurance policies will cover the cost within a certain radius from the accident. The insurance company can also schedule the tow no matter where you are located and can reserve a rental car for you, if needed. If you choose to have your vehicle towed back home and you are far away, discuss the coverage with your insurance agent. It’s likely you will have to cover the cost for a long-distance tow.

We hope you don’t have an accident while on a road trip, but if you do and you need auto body repair when you return to the Houston area, contact the team at Bill Fogle Collision. We will take care of your collision repairs so you can get back on the road for another trip.

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