Category: Auto Body Repair

Hailstorms in Texas take a toll on vehicles. They can leave behind a Texas-sized path of destruction to property, including cars. That leaves many car owners in need of hail damage repair. According to a recent study, Bexar county comes in at number 11 for the most wind and hail insurance claims during the past decade. This explains why, after a hailstorm, body shops are busier than usual.

Monitor weather reports to protect your vehicle in a garage or under an awning to prevent hail damage. A severe storm can leave sizable damage to your car.

Assess the Damage

Once the storm has passed, take a look at your car. If the hail was large in size, the damage may be obvious. Your vehicle may not be drivable if it has a smashed windshield. Walk around the entire vehicle to check the condition of the headlights, taillights, and the roof of the car.

With smaller hail, the damage may not be visible until you get close to your car. If you can, get your vehicle in direct light. When the light shines on the car, you may notice a dimple effect that looks like a golf ball. Look for missing paint.

Take Photos

Take close-up and wider photos to show the full extent of the damage. This will be helpful for the insurance company and auto body shop.

Review Your Insurance Claim

You may recall what your insurance policy covers. However, it is always good to refer back to it when you have damage. Find out what it covers in relation to storm damage and, specifically, hail.

Depending on the type of policy you have, it may cover hail damage under collision repair. It may also include coverage for paintless dent repair (PDR). PDR typically costs less than collision repair. Some insurance companies will cover the full cost of PDR, depending on the type of policy. If you have coverage for both, this will be helpful if you have the option for PDR.

Types of Hail Damage Repair

When you get an estimate, find out if the technicians are certified by the manufacturer and to perform PDR. This ensures the repairs meet your vehicle manufacturer’s specifications.

Sometimes it is difficult to know whether your car needs auto body repair, or if paintless dent repair will be sufficient. Take a close look at the damage, and weigh the pros and cons of hail damage repair before making a final decision.

PDR works well to repair most hail damage. It has been proven to be effective enough for hail damage repair that some insurance companies will set up temporary PDR facilities after a hailstorm to take care of the damage. This method saves time and money, compared to collision repair.

Because it leaves the original paint in place, your car will maintain its original factory paint. You’ll want someone well-trained to perform this repair because it requires accessing the back side of the panel where the damage is located, then rubbing and shrinking the dent with special tools. This is a faster process than standard auto body repair.

However, if you have paint damage caused by the hail your vehicle will require collision repair. Take your vehicle to a certified collision repair shop when you need this type of dent repair. This ensures the paint work matches the original factory paint. Also, any dents close to a panel’s edge or large dents may require collision repair and not PDR.

Buying a Hail Damage Car – Repair it or Not?

Depending on how significant the damage is to the car, you may find a great deal on a car with hail damage. In many cases, a hailstorm may only cause cosmetic blemishes, but do your homework if you plan to purchase a used vehicle with any signs of hail damage.

Have a technician take a close look at the car. There could have been more damage and only some of it was repaired. Also, contact your lender if you are financing to make sure you can finance a damaged vehicle. Notify your insurance agent of the damage and inquire if you are still eligible for comprehensive insurance.

It is up to you if you choose to have the vehicle repaired after you purchase it or if you don’t mind driving with some dents on the vehicle.

Find a Body Shop

Hailstorms are the perfect example that you never know when you may need hail damage repair. Your car could be parked in front of your home when a storm passes and within minutes, you have damage. That is why it’s beneficial to do some research to find the right collision center before anything happens.

Whether you use PDR or collision repair, you will want to find a location that offers certified collision repair. This means the technicians have been trained by various manufacturers to properly make repairs for the car to return back to its factory condition. When researching various shops, find out if the technicians are trained by your vehicle manufacturer and how often they are certified.

At AMM Collision, a San Antonio body shop, our technicians are trained and certified to perform PDR or collision repair. If you have hail damage, use our Smartphone Estimating Tool for a free and quick estimate. You can also contact one of our locations near you to speak with someone directly. Our goal is to provide you efficient auto body repair, so you can get back on the road. 

 

If you have ever had the “check engine” light come on in your car, chances are you probably thought, “What is wrong with my car?” If you have ever asked that question, you have one thing correct, there is something wrong with your vehicle. A recent study shows about 10 percent of cars on the road currently have their check engine light on. The light has a variety of meanings and there could be a number of issues wrong with the vehicle.

Onboard diagnostics

A check engine light is one of the many lights on your vehicle’s onboard diagnostics. When the car’s computer system detects a problem, the light comes on, and the computer stores a code. This code can be read with a diagnostic computer at a repair shop to tell them what’s wrong.

What does the check engine light mean?

There are several reasons why a check engine light comes on in a car. In general, the light is an indication there is a problem with your vehicle’s emissions system. More specifically, it could mean there is a loose gas cap or the engine is misfiring. Other reasons include needing to replace the O2 sensor, catalytic converter, mass airflow sensor, or spark plugs.

What to do

If your check engine light illuminates, the vehicle should be checked by an automotive repair technician to determine the problem. If the light is blinking, there could be a serious problem with the vehicle, such as a misfiring engine, and the car should be stopped as soon as possible.

A steady light could be one of the less urgent issues, but the car should still be taken to an automotive repair shop for a diagnostics check. There may be a problem that could further damage your engine or consume excess fuel if not addressed. Either can cause more costs in the long run.

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In collision repair, old parts that are damaged must be replaced with new ones. Customers generally prefer OEM parts, but don’t always know their options ahead of time.

There are three different kind of parts that can replace the damaged one.  Each one being used can really affect the quality of the repair. The three types are: 1. OEM 2. Aftermarket 3. LKQ.

OEM:

The first kind is Original Equipment Manufacturer. OEM parts are created specifically for your vehicle by the original manufacturer of your vehicle. So, if you drive a Ford then the OEM part would come from Ford. Using OEM means that the part should function exactly as the part you are replacing, and provides a quality fit and function.

Aftermarket:

Aftermarket parts are made by anyone other than the car’s maker. They could be a direct replacement or something to change how the car performs or looks. There are a wide range of manufacturers for these parts, and therefore a wide range of quality. Non-profit organization CAPA (Certified Automotive Parts Association) tests and monitors aftermarket products. Aftermarket parts are the least expensive because they do not have to invest in research and development.

LKQ:

LKQ stands for Like, Kind, and Quality. These are recycled parts, and they vary greatly in quality and price. They are technically OEM, but can provide a lot of challenges due to previous damage or problems with paint matching.

When choosing a part, technicians are concerned with the 3 F’s:

Fit: This concerns with how well the part will latch onto the car. Many parts must either click into place or be screwed in.

Function: The new part must do the same quality of work that the old part had before being damaged. A plus side is a new part can go above the quality of a new part if upgrading. The negative side of choosing a cheaper part might risk the quality of function.

Finish: This is to make sure that the part looks like it is a part of the car and not an added-on part that sticks out that sore thumb.

Most auto body professions prefer to work with OEM parts because they have met Federal Motor Vehicle Safety Standards, and, frankly, they fit better. But if price is an issue, your auto body professional will know trusted aftermarket manufacturers to help keep repairs in budget.

Your insurance company, on the other hand, may mandate that they will only pay for a certain kind of part. You may still have the option to pay the difference for OEM parts if they will only pay for aftermarket parts.

As a consumer, always be aware of your options, and ask questions.

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When you are involved in a car wreck, you may not have the time to research where you want your car fixed. Your insurance company may recommend a collision repair center, and it may seem like an easy solution to go with that shop. However, you have the right to choose where you want your vehicle repaired.

Look for a certified collision repair shop, which means technicians at that location have completed training by the manufacturer to repair that vehicle model.

An insurance company may or may not recommend a local body shop offers certified repair.

Using the Insurance Recommendation

The majority of insurance companies have a list of auto body shops with which they have established relationships and that meet their criteria. These shops may include cheaper prices and fast repairs.

If you decide to use the recommended shop, be sure to ask questions. Find out if that collision center uses cheaper parts to offset low insurance payments. Ask around for recommendations about that location, and do a quick search online for reviews.

Perks of a Recommended Body Shop

Using a body shop recommended by your insurance company can have benefits. Ask if your insurance provider will guarantee the repairs for as long as you own it. If the repairs do not hold up while you own the car, your insurance company will take care of further repairs.

AMM Collision works with any insurance company. Because we believe in providing you the highest quality repairs, we always use OEM (or original equipment manufacturer) parts to ensure they fit, will function properly, and that your car maintains its value.

When you need collision repair, get a free estimate for collision repair straight from your smartphone.

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Have you ever wondered who requires collision repair shops to be in compliance with regulations? The real answer is that there is not a comprehensive law in Texas that governs collision repair. However, there are still inspections and regulations shops must meet.

Any time you have an issue with auto body repairs made to your car, you should always speak with the management first. If this doesn’t resolve your situation, depending on the issue, there are state agencies and organizations that can assist.

Not What You Paid For

It’s always good practice to review your bill before paying and take a close look at the work that was completed. Contact the Texas Attorney General’s office if you believe you were over-charged or given repairs that weren’t needed,. They can determine if your circumstance falls under the Deceptive Trade Practices – Consumer Protection Act.

The body shop’s business practices need to be reviewed because it’s possible this may have happened to more than one customer.

Requirements for Body Shops

A body shop also has to follow environmental rules established by the Texas Commission on Environmental Quality (TCEQ).

These rules focus on air quality, proper waste disposal, water, and other regulations having to do with the effect on the environment. The agency ensures businesses, including collision shops, follow these rules.

AMM Collision is here for any of our customers should they have a concern over their repairs or our procedures. We welcome feedback so we can continuously improve and provide customers the best quality collision repair.

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Anytime a car owner has work performed on his or her vehicle, it’s typically expected that the collision repair will last. Obviously, there’s not a 100 percent guarantee of that. This is why it is important to have the auto body repairs made at a local auto body shop that offers a lifetime warranty.

If a body shop offers lifetime warranty, this means the shop guarantees their work will be the best quality, and should anything go wrong with the repairs, the shop backs that promise.

The Benefits of Lifetime Warranty

A warranty is similar to the idea of insurance. It’s there should you need it. Typically, a lifetime warranty is good for as long as you own the vehicle. If a problem occurs with the repairs made months or years after, you can take it back to that body shop and the issue will be fixed with no cost to you.

We Get Better at What We Do

The repair shop will pay out of pocket for warranty repair work. When shops lose money on repairs, they will likely review what went wrong  and learn how to correct it so the repairs will last in the future. That means that we not only want to produce our best work on your initial visit, but when a customer returns with insufficient repairs, we learn and adapt, better serving our customers every time.

Multiple Warranties

The best time to inquire about a lifetime warranty is when you get the estimate. Ask if there are different types offered. Some collision repair centers will offer more than one warranty, one for body work and a separate one for paint services. 

At AMM Collision, we stand behind the work we do on your car by offering a lifetime guarantee for body and paint work.

Give us a call for a free estimate and our friendly team will answer any questions you may have about the warranties we offer. Our goal is to provide the highest quality repairs that last.

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When a car has been damaged in a wreck, some of the damage will be obvious, such as a broken taillight or a dented door. What is not immediately noticeable, and may be invisible unless you are a trained auto body expert, is any damage that may be behind the body of the vehicle.

Technicians are trained inspect for damage in the operating parts and the computer system within a car. They know if there is further damage beyond the cosmetics of the vehicle. This is why it is important to get an expert to estimate your damage and recommend a repair plan.

A dent may not be just a dent

Never assume that if a collision is minor the damage is simply cosmetic. For example, if someone backs into your car and puts a dent in your door, there could be further damage inside the door, such as the power windows not operating properly.

If the dents are much larger and more caved in to the vehicle, a technician should inspect the car for safety reasons.

Review the estimate

When you bring your vehicle in to a body shop, the location should give you a repair estimate. Most repair shops provide free inspection estimates for customers. This estimate explains the cost for parts and the labor to repair the vehicle. Be sure to review the estimate and ask questions before the work begins so that you have a good understanding of what needs to be fixed and where the costs are going.

AMM Collision has a simple way to get the estimate process started. Visit our new Smartphone Estimating Tool and you will get a repair estimate within 24 hours of submitting photos. This estimate is preliminary to give you an initial idea of the cost because it is based on damage that is visible in the photos. Once a technician takes a close look at the vehicle, they can determine if there is further damage underneath the body of the car.

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After an accident, your insurance company may recommend an auto body repair shop for your repairs. Some may feel obligated to use the recommended shop, but the choice is always yours on which collision center you want to use. Here are some pointers on how to decide where you want to go.

Choose Certified

As you choose a body shop, remember that you want certified collision repair. This means the technicians at that repair shop have been trained by the manufacturers to make repairs to your specific model of vehicle.

Insurance guarantee

Choosing your insurance’s repair shop recommendation could have benefits. Some insurance companies will guarantee the repairs for as long as you own the vehicle. If there is an issue with the repairs, they will be fixed at no cost to you. This could be beneficial in the long run and shows your insurance company has confidence in their chosen repair shop.

Deciding on the recommendation

Most insurance providers have a list of preferred repair shops. Remember, your agent can’t make you use a shop on their list. You have the right to choose where you want your vehicle repaired.

Preferred repair shops normally meet criteria set up by the insurance provider, such as meeting their quick deadlines for repair and providing the services at a low cost. Efficient repairs should still maintain quality, and faster does not always mean the work is performed correctly.

If you choose to use the insurance recommendation, ask if that shop uses less expensive parts or parts from the manufacturer. Manufacturer parts (or OEM parts) often fit and work better than aftermarket parts, and therefore have a better chance of having your repair last. Some shops may cut costs by using cheaper parts because of low payments from insurance companies.

AMM Collision is a preferred body shop with most insurance companies, but we work with any insurance provider. At all of our auto body repair shops, we use manufacturer recommended parts for the highest quality repairs. Contact our team for a free estimate or download our estimating tool on your smartphone for a quick and easy process that will get you back on the road.

 

The Texas Hill Country has seen more than its share of “100-year” floods in the past 5 years. Some cars were severely damaged from the flooding. When it comes time to replace their vehicles, car owners need to do their homework. You want to be sure the car wasn’t damaged by a flood, then repaired just enough to pass inspection so it could be sold.

If this happens to a vehicle, there is no guarantee the quick repairs were made correctly by a certified auto technician who is highly trained by auto makers to repair that specific model of vehicle. Most newer vehicles are entirely computerized in function and if a car was immersed in water for a period of time, it can do far more extensive damage than what is immediately noticeable.

Know the history of the vehicle

The car’s history may possibly tell you if the car was flooded. Vehicles that are totaled after a flood are issued flood or salvage titles. If the car was repaired to pass inspection and sell, it may have a rebuilt title. But the title may not give you the complete details you need to be confident of a used car purchase.

It is a good idea to have a used car inspected by a certified auto technician to determine the complete extent of vehicle damage.

Get a pre-owned car inspected

Unlike most collision damage, flood damage is not always visible. Mechanical components and the electrical system should be looked at by a highly skilled technician. Just because parts turn on or appear to operate, they may actually have damage. The undercarriage and engine need to be inspected as well to guarantee that it is properly working.

As a driver in the busy Central Texas area, it can be overwhelming to find a quality collision repair shop that you can trust. Getting the best value for what you pay is also important since collision repair shops charge different prices.

It takes some research and plenty of questions to narrow down the right body shop that will meet your needs. As you search, keep a few steps in mind that will help you determine which is a quality auto body shop.

1. Location

Everyone wants to find a repair shop that is convenient to them: one of the biggest factors here is the location. It may be more convenient to go to the closest repair shop, but prices in that area may also affect the price of your repair. If it is in an area where property is more expensive, they may charge more per hour for labor to cover the overhead costs.

2. Ask about certifications

When inquiring about auto body shops, find out if the shop is certified by the maker of your car. The certification verifies that the shop has the equipment needed to repair your vehicle and the technicians are trained properly. Manufacturers will train techs themselves to make sure their repairs meet manufacturer standards.

3. Get recommendations

Talk to people you know to find out where they take their cars for auto body repair. One of the best ways to find a good shop is to go where someone you trust has also had a great experience.

There are also plenty of reviews online via Google and Yelp, and possibly the auto body shop’s site. Also, the Better Business Bureau can let you know if a body shop has multiple complaints. If there are several good recommendations for the same shop from sources you trust, it’s likely that shop performs quality work.

4. Warranty

A reliable collision shop stands behind the work it does to a vehicle. Inquire about the warranty to body repairs and to paint on your car. Find out specifically how long the warranty lasts and what it covers.

5. Ask about estimates

When inquiring about estimates, find out if the repair shop offers free estimates, and ask if they use the insurance company’s estimate or their own.

You’ll want a repair shop that provides their own estimate based on the technician’s interpretation of repairs, rather than the insurance company’s estimate of what work needs to be done. The insurance company has an interest in keeping their cost as low as possible, sometimes causing them to skimp on what is needed.

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