Have you ever wondered who requires collision repair shops to be in compliance with regulations? The real answer is that there is not a comprehensive law in Texas that governs collision repair. However, there are still inspections and regulations shops must meet.
Any time you have an issue with auto body repairs made to your car, you should always speak with the management first. If this doesn’t resolve your situation, depending on the issue, there are state agencies and organizations that can assist.
Not What You Paid For
It’s always good practice to review your bill before paying and take a close look at the work that was completed. Contact the Texas Attorney General’s office if you believe you were over-charged or given repairs that weren’t needed,. They can determine if your circumstance falls under the Deceptive Trade Practices – Consumer Protection Act.
The body shop’s business practices need to be reviewed because it’s possible this may have happened to more than one customer.
Requirements for Body Shops
A body shop also has to follow environmental rules established by the Texas Commission on Environmental Quality (TCEQ).
These rules focus on air quality, proper waste disposal, water, and other regulations having to do with the effect on the environment. The agency ensures businesses, including collision shops, follow these rules.
AMM Collision is here for any of our customers should they have a concern over their repairs or our procedures. We welcome feedback so we can continuously improve and provide customers the best quality collision repair.